A commercial fit-out — turning a bare-shell or strip-back office into a working environment — is a different beast from a residential renovation. Multiple stakeholders (landlord, building manager, design team, M&E consultants, FF&E suppliers), more regulation (CDM, fire, accessibility, DDA), and a hard deadline (your lease starts paying rent whether you're moved in or not). Here's the 9-step planning process.
Step 1: Lease review and landlord consents
Before any design work, review your lease. Key items:
- Permitted use — does the lease allow office use, mixed use, or only specific activities?
- Alterations clause — what work requires the landlord's written consent? Almost certainly any structural work, M&E changes, partition reconfiguration, and signage.
- Reinstatement obligations — at lease end, what condition must the space be returned to? Some leases require full strip-back to bare shell at your cost.
- Rent commencement — when does the rent clock start? Most commercial leases give 1-3 months 'rent-free' for fit-out, but this is negotiable. Build cost time pressure accordingly.
- Service charge implications — building services (HVAC, security, cleaning) start on day 1 of the lease, not when you move in.
Engage your solicitor or commercial agent if any of these are unclear. Mistakes here cost months of unexpected rent.
Step 2: Brief the design team
Most commercial fit-outs benefit from a dedicated commercial designer (interior architect or workplace consultant). Their brief from you should cover:
- Headcount — current and projected over the lease term
- Working patterns — desk-based vs collaborative vs hybrid (post-pandemic, most UK offices have moved to 40-70% desk attendance)
- Meeting room needs — number, capacity, video-conference-ready vs ad-hoc
- Breakout / kitchen / wellness space — increasingly important for hybrid attendance
- Brand identity — should the space express the company brand, or be neutral?
- Privacy needs — phone booths, focus rooms, private offices for execs
- Technology integration — AV in meeting rooms, charging at desks, room-booking systems
- Sustainability targets — BREEAM, WELL, SKA, carbon targets
Step 3: Establish budget
UK commercial fit-out budgets vary by spec level:
| Spec level | £ per sq ft | What you get |
|---|---|---|
| Cat A (landlord shell + basic M&E) | £40-65 | Just raised floor, suspended ceiling, basic AC, paint |
| Cat B basic | £60-95 | Workstations, meeting rooms, kitchen, branded reception |
| Cat B mid | £95-140 | Higher-quality finishes, integrated AV, breakout space |
| Cat B premium | £140-220+ | Bespoke joinery, premium furniture, full AV, wellness amenities |
London premium typically adds 15-25% to these figures. A 5,000 sqft mid-spec London office fit-out is typically £600-800k.
Step 4: Procure structural / M&E consultants
Most commercial fit-outs need at least:
- M&E consultant — Mechanical (HVAC, plumbing) and Electrical (power, data, lighting) design. Critical for any fit-out beyond pure cosmetic.
- Structural engineer — if removing or adding load-bearing elements, or if substantial loading changes occur (e.g., dense filing).
- Fire engineer — for any reconfiguration affecting escape routes or fire compartmentation. Required for offices over 200 sqm typically.
- Acoustic consultant — for open-plan spaces with significant private/meeting room ratios.
Consultant fees typically total 8-15% of the build cost — significant but essential for compliant outcomes.
Step 5: Planning and Building Regulations
Most internal-only commercial fit-outs don't need planning permission — they're 'internal alterations' which are usually exempt. Exceptions:
- Change of use (e.g., warehouse → office, retail → office)
- External changes (signage, plant equipment on roof, external doors)
- Listed buildings (any internal alterations affecting historic fabric need Listed Building Consent)
- Buildings in conservation areas (external changes need consent)
Building Regulations always apply. Submit Building Notice or Full Plans before work starts. Allow 4-8 weeks for approval depending on complexity. Building Control fees typically £1,500-5,000 for a commercial fit-out depending on size.
Step 6: Contractor selection and contract
Commercial fit-out contracts are typically JCT Intermediate or Standard Building Contract — more sophisticated than residential JCT Minor Works. Key contract elements:
- Fixed completion date with liquidated damages — typically £500-2,000/week for late completion
- Stage payments tied to milestones, not arbitrary dates
- Retention — typically 5% held for snagging period (3-12 months)
- Performance bonds or parent company guarantees for larger fit-outs
- Insurance schedule — contractor's all-risks, public liability £10m+, professional indemnity for design-and-build elements
- CDM coordination — under Construction (Design and Management) Regulations 2015, the client appoints a Principal Designer (usually the lead consultant) and Principal Contractor (usually the fit-out firm)
Step 7: Phased timeline — typical UK office fit-out
| Phase | Duration |
|---|---|
| Brief, design, approvals | 8-14 weeks |
| Tender to contractors | 3-5 weeks |
| Pre-construction (mobilisation, long-lead orders) | 4-8 weeks |
| Strip-out | 1-2 weeks |
| M&E first fix (HVAC, electrical containment, structured cabling) | 4-6 weeks |
| Partition, plastering, joinery | 3-5 weeks |
| M&E second fix (light fittings, sockets, data outlets, AC outlets) | 2-3 weeks |
| Finishes (decoration, flooring, ceiling) | 2-3 weeks |
| FF&E (furniture, fittings, equipment install) | 1-2 weeks |
| Commissioning, snagging, handover | 1-2 weeks |
| Total site time | 14-22 weeks |
Step 8: FF&E (Furniture, Fittings & Equipment)
Furniture and fittings are usually procured separately from the main fit-out, often by the client directly with specialist suppliers. Typical FF&E budget: £15-30 per sq ft on top of the build cost. Long lead times for premium office furniture (8-14 weeks for Vitra, Herman Miller, Steelcase) — order early.
Step 9: Move-in and post-occupancy
Move-in is itself a project — typically requires:
- Specialist office move company (£3-8k for a 5,000sqft office)
- IT/AV cutover plan to minimise downtime
- Furniture install (often a 2-3 day process for large fit-outs)
- Defects/snagging walkthrough at week 2 post-move-in
- 12-month defects liability period for the fit-out warranty
Common pitfalls and how to avoid them
- Underestimating M&E complexity — heating, cooling, and IT infrastructure usually dominate cost and timeline. Don't treat as 'just plumbing and wiring'.
- Skipping pre-application advice from landlord/building manager — leads to redesigns when building services capacity is insufficient
- Late FF&E procurement — premium furniture lead times exceed the fit-out timeline. Order at design stage, not build stage.
- Ignoring DDA / accessibility — most UK offices need accessible WCs, hearing loops in reception, accessible routes
- Misjudging acoustic needs — open-plan offices with too few quiet rooms become unbearable
- Cheap furniture — workers spend 8 hours/day in office chairs. Cheap chairs cause RSI and absenteeism that costs more than the furniture saving.
Frequently asked questions
Do I need planning permission for an office fit-out?
Usually no for internal-only work. Yes for change of use, external changes, or Listed building work. Building Regulations always apply.
What's the difference between Cat A and Cat B fit-outs?
Cat A is the basic landlord shell delivery — raised floor, suspended ceiling, basic services. Cat B is the tenant-installed work — workstations, partitions, meeting rooms, branding. Cat A is typically delivered by the landlord; Cat B is your build.
How long does an office fit-out take?
Typical UK office fit-out: 14-22 weeks of site time, plus 8-14 weeks of pre-design/approvals. From signed brief to move-in: typically 6-10 months.
Should I use my landlord's recommended fit-out contractor?
Useful for very small or simple fit-outs (£50k or less). For larger projects, independently tendered contractors usually deliver better value. Landlord's preferred contractors often carry premium pricing because of the relationship.
What's the typical cost per sq ft for a London office fit-out?
Mid-spec office fit-out in London: £100-180 per sq ft for Cat B. Premium fit-outs (banks, law firms, tech offices in prime locations) often run £200-300+ per sq ft.
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